Legal
Privacy Policy
Effective date: May 13, 2026
Mastence ("we", "our", or "us") respects your privacy. This Privacy Policy explains how the Mastence mobile application collects, uses, and protects your information.
1. Information We Collect
Account Information
When you create or use an account, we may collect information such as your name, email address, and other profile details you choose to provide.
Uploaded Photos and Videos
If you upload photos or videos through Mastence, we collect and store that content to provide app features and improve your experience.
Location Data
Mastence uses location data to help you discover routes around you. Depending on your device settings, location access may be limited to while using the app or disabled at any time.
Analytics
We may collect analytics and usage information (for example, app interactions, feature usage, and device metadata) to maintain, troubleshoot, and improve Mastence.
2. How We Use Information
We use collected information to:
- Provide, operate, and maintain Mastence services.
- Support account management and app security.
- Personalize and improve app functionality.
- Respond to support and account-related inquiries.
- Monitor performance and reliability through analytics.
3. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers that help us operate Mastence, subject to appropriate contractual and security safeguards.
4. Data Retention
We retain data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
Depending on your location, you may have rights to access, correct, export, restrict, or delete your personal information.
6. Data Deletion Requests
You can request deletion of your account and associated personal data by contacting us at support@mastence.com. We will process deletion requests in accordance with applicable laws.
7. Contact
For privacy questions, support, feedback, or account-related concerns, contact: support@mastence.com
8. Policy Updates
We may update this Privacy Policy periodically. Material updates will be reflected by updating the effective date above.